Contact

Contact Us

We’re here to support your business with reliable supply and responsive service.

If you have any questions regarding our products, orders, or services, please don’t hesitate to get in touch with our team.


Customer Support

For general inquiries, product information, or assistance with your order, contact us via:

Email: sri@johnpuckettfern.com
Phone: 386-868-5755, 386-749-2301,  888-508-0505

FAX: 386-220-9789

Our team is available during business hours and will respond as quickly as possible.


Bulk Orders & Wholesale Inquiries

We specialize in wholesale greenery and bulk supply for florists, event planners, and businesses.

If you require large quantities or custom pricing, please contact us directly with your requirements, and our team will provide tailored support.


Order Issues & Complaints

If you experience any issues with your order, including product quality or delivery concerns, please reach out to us with the following details:

  • Order reference (if available)
  • Description of the issue
  • Supporting images (if applicable)

We take all concerns seriously and aim to resolve them promptly and professionally.


Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
(Adjust based on your actual hours)


Response Time

We aim to respond to all inquiries within 24 hours during business days.